Aroma AWK-115S Hot H20 X-Press 1-1/2-Liter Cordless Water Kettle


Great kettle but broke too easily3

We bought one of these for our home and liked it so much I got another for my office. It is a quick safe way to boil water. It works much better than our teapot on our conventional stove and you can leave the room without worry about all the water boiling out and a possible fire.

It is so efficient that we often use it to heat up water before putting it in a pan on the stove. The pot is light even when full and has no aftertaste like I have read some of the plastic ones do.

HOWEVER we have owned our home pot for less than six months and the 'on' switch broke off. The pot is still usable but you have to reach in and acitivate it with a fingernail. It is under limited warranty but that involves mailing it to San Diego at our own cost and sending them a check for $8 to have it returned. Including the time and materials to package it up and then drive to the post office and have it gone for 2-4 weeks doesn't seem worth the effort.

Hopefully we just got a lemon. If this hadn't happened or if the warranty policy wasn't so cumbersome I would have given this 5 stars. But our other one is working fine and I don't like it when people who give one star for personal reasons so I feel 3 stars is a fair rating one star off for breaking and one star off for the poor warranty.More detail ...

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